One full year of technical Support
is provided with purchase of Netway
tool. Purchase date and serial number are stored in the hardware and <serialnumber>.opt
file, distributed with installation of the Netway Application and available
for download. SET Inc. data base keeps track of
Support Eligibility for current and past Netway users.
Please read current Release information
Registered users can Login
and enter a valid Login Name and Password to download purchased software libraries
and/or option file.
NOTE: If a
registered user Forgets
their Login Name and/or Password or a login attempt fails:
Download Netway.zip on your hard-drive, unzip and run installation
program (SetupNetway.exe).
USB or PXI drivers will be automatically installed as a part of installation process
of the Netway Application.
For more information, how to upgrade firmware, read
Netway Manual, installed with Netway Application.
Please Contact us for
any further questions regarding purchasing extended support, to evaluate our new
products or order custom protocols or software/hardware packages.
In order to download Netway Application
and/or
Premium Control Libraries, user must Register
with Smart Engineering Tools, Inc. and obtain a valid Login Name and Password.
The purchase date
and serial number information of the Netway Tool are required
for registration.
Each hardware type
requires appropriate hex file when downloading firmware.
To install new premium options while upgrading firmware, a <serialnumber>.opt
file must be aquired from SET Inc. and copied to user PC.