real time network simulation & analysis for vehicle multiplex networks
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Support Information

Netway Support


Netway product warranty and technical support (hardware support and free software/firmware upgrades) is included with every new Netway Tool for one full year from the purchase date.


Extended warranty and technical support can be purchased after the initial period expires at the following rates:

  • 1 year extension: $200 per unit
  • 4 year extension: $600 per unit


Extended support and hardware upgrades (Trade-in are also available) for Netway Tools can be advantageous for the following reasons:

  • Product warranty and technical support are extended for an additional year.
  • Replacement existing device with the latest hardware, options and protocols, firmware, and software revisions are available at discount prices.
  • New software, firmware, or hardware options, such as daughter boards for additional channels or custom protocols, can be purchased separately


For additional information refer to the Netway Product and Netway Terms.



Registration Information...  Registration


In order to download Netway Application and/or Premium Control Libraries, user must Register with Smart Engineering Tools, Inc. and obtain a valid Login Name and Password.